Quality Assurance Manager
Duties
■ About the organization and team
• The Telecommunications Team is an organization that is in charge of the overall business related to products and services sold to telecommunications carriers in Japan, and handles a wide range of products such as PCs, tablets, and other IOT devices, and handles everything from business development to business operations. It will be a department.
• In quality assurance, we lead quality improvement activities from development to pre-shipment to improve product quality and customer experience (CX).
• In collaboration with related departments, we aim to lead product quality improvement, CX improvement, and loss improvement.
■ Role Job description
The quality assurance managers we are recruiting this time will mainly lead product development such as tablets and PCs, quality monitoring of pre-shipment products, and improvement activities. The main activities are as follows.
• Instructions for quality verification of products under development and formulation of countermeasures for detected defects
• Judgment of mass production availability and shipment availability based on verification results (including evaluation results in the development department)
• Production process and product quality audit
• Monitor trouble reports for products after shipment, provide feedback to products under development, and check the status of countermeasures.
• Carrier quality assurance, terminal service department, PM contact support, and collaboration with development departments
■ Key Interaction with:
--Each department within the company group (PC planning, development, production, service department)
--ODM development department (China, etc.)
--Contractor company for audit work, special inspection work, etc.
■ Business Trip Business trip (location, frequency, etc.):
-If necessary, there is a possibility of a business trip to the head office, Gunma (repair base), overseas ODM factory.
■ Career Path:
--Quality Assurance or Quality Improvement Promotion Management
Qualifications Must Have – essential
--Over 3 years of experience in developing software or hardware for smartphones and tablets
--With vendor (software or hardware)
Over 3 years of experience in development, production and quality control-
--Has business experience with telecommunications carriers and has more than 3 years of experience as quality assurance
--Knowledge about smartphones, tablets, PC products, and related technologies
--Hardware or software quality control
--Communication in English (conversation, reading and writing)
(TOEIC score 650 or higher)
--Analysis of the cause of product failure
--Logical thinking
--Ability to build good relationships with related departments
--Average skills of Excel, PowerPoint, Word
Good to have --desirable
--Has more than 7 years of work experience after graduating from school
--Personal connections with telecommunications carriers, mainly quality-related departments
--Lean Six Sigma skills
--Entrepreneurship
--Frontier spirit
--Positive mindset
Work location Akihabara, Tokyo